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Wie der Name schon sagt, gibt Ihnen dieser "Business English Flexi-Course" volle Flexibilität! Sie können sich, je nach Ihrer Verfügbarkeit und Themeninteresse, entweder für die volle Kursdauer oder nur für einzelne Termine anmelden. Wir werden diverse Themen aus dem beruflichen Alltag bearbeiten, was nicht nur Ihren Wortschatz, sondern auch Ihr Selbstvertrauen steigert. Hier die Themen: 03.02.26 Small talk in the workplace 10.02.26 Telephone skills I 24.02.26 Telephone skills II 03.03.26 Telephone skills III 10.03.26 Effective presentations I 17.03.26 Effective presentations II 24.03.26 Effective presentations III 14.04.26 Writing emails I 21.04.26 Writing emails II 28.04.26 Writing emails III 05.05.26 Customer complaints I 12.05.26 Customer complaints II
Practising your Business English in a small group with a native speaker will help make you more efficient in the workplace. In this course you will learn how to express yourself more fluently and confidently when communicating with fellow professionals - whether on the telephone, face-to-face or in writing. You will carry out a variety of communicative activities including role plays and writing emails.
"The customer is always right". Dealing with customers can sometimes be a challenge, especially when you’re doing it in a foreign language. In this course you will practice communicating clearly and efficiently with customers in a variety of business situations: -Giving customers product and pricing information -Processing customer enquiries -Dealing with customer complaints -Maintaining positive relationships with customers Emphasis is on oral communication. A wide range of role plays, adapted to suit you and your company, will improve your fluency and confidence in the workplace. In addition, you will receive individual feedback on your language skills and a "next steps" study plan which has been customized to suit your exact needs.
4 days of intensive training in business communication. The Focus is on business topics- virtual international meetings, cross cultural training , negotiating, selling, presentations (presentation techniques) and case studies. To provide the best support participants are expected to share any of their topics and issues in these sessions.
These sessions are customized to the needs and expectations of the particpicants, i.e. presentations, interaction with international teams, conflict management etc.You will benefit from interesting discussions on current global topics along with some grammar review. (Upon request)